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First timers

WELCOME TO
ETERNITY HEALTH CLUB

We are happy to have you here! No worries, we ́ll guide you through every step of the way.

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STEP BY STEP TO YOUR FIRST CLASS

Book your first class

  • Create an account on our website or app
  • Choose the amount of credits you want and buy them
  • Check out our schedule & book your PUMP, BUILD, BURN or BRACE class.

What you need

  • PUMP: bring indoor running shoes
  • BURN: all you need is indoor training shoes
  • BUILD: all you need is indoor training shoes
  • BRACE: you can workout barefoot or with socks
  • You'll find a small towel on your spot to wipe your sweaty face

Check in

  • Let our team know your name and the class you are joining
  • Pre order your drink at the Infinity Bar by scanning the QR code there

WORKOUT

  • We will help you set up
    everything before the class
  • Enjoy your workout and sweat
    with us!

RELAX & REFUEL

  • In our changing rooms you get free access to shampoo, conditioner, hair dryers & everything you need
  • Pick up your drink at the juice bar and fuel yourself, you've earned it!

FAQ

How exactly does the Newbie Offer work?

The Newbie Offer includes 2 credits, which can be redeemed for 2 workouts. Whether you use the two credits for yourself or bring a friend is entirely up to you. You can simply reserve 2 spots in a class. The credits can be redeemed for all of our courses. After your first attendance, the remaining credit is valid for 14 days and can be used during this period.

What happens if I have to cancel?

You can cancel free of charge up to 12 hours before the course starts. If you cancel later than this, you will only be refunded the credits if you can provide us with a valid medical certificate. Please contact support@eternity-healthclub.com for more information.

Can I just drop by spontaneously?

You are also welcome to drop by spontaneously! It is best if you have already created your customer account and purchased your credits, then our staff will be happy to book you in at check-in, provided there are free places in the class. You can see if there are still places available in your customer account.

How does the credit system work?

One credit is valid for one workout. The more credits you purchase at once, the cheaper each class will be for you. We offer credit packages of up to 20 credits.

What do I need to bring with me?

PUMP:
For our PUMP workouts, you will need running shoes that you can use on the treadmill. Please note that for hygiene and safety reasons, we do not allow street shoes in the workouts.

BURN:
You can complete the class in socks or indoor training shoes.

BRACE:
You are welcome to train in socks or barefoot.

BUILD:
You can do the workout in socks or indoor training shoes.

Please note that you should wear appropriate sports clothing for both workouts and, if in doubt, bring water with you. If you forget your bottle, you can also buy water from us at the Infinity Bar. Towels for training are available on the equipment. If you also need a shower towel, you can get one from us free of charge at check-in. The changing rooms and showers are equipped with high-quality shampoo, conditioner, shower gel, deodorant, hairspray, dry shampoo, Dyson hair dryers, body lotion, and hairbrushes- we have everything you need!

We also have hair ties, earplugs, and glucose tablets available for you at check-in!

How long does a course last?

A class lasts 50 minutes and includes a warm-up and cool-down.

Who is the Eternity Health Club suitable for?

For anyone who is passionate about sports and nutrition, wants to test their limits, and enjoys meeting new like-minded people! Join our community now!

The classes are suitable for all fitness levels - our coaches are always happy to provide variations on exercises or different speed and weight recommendations. You can tailor each workout to suit you and your body.

Where is the Eternity Health Club?

Eternity Health Club is located in the heart of Schwabing at Hohenzollernstr. 5. You can easily reach us via the Giselastraße subway station or various bus stops.

CAN I BOOK WITH PARTNER WEBSITES?

We have teamed up with ClassPass! You can book your spot over the ClassPass App or Website. Just be aware about the fact that there is limited capacity for ClassPass customers. It might happen, that ClassPass spots are booked out and you have to book over our website instead.

HOW DOES THE WAITLIST WORK?

If a class is fully booked, you can join our waitlist. As soon as someone cancels you'll get an email or notification in our app where you can book in on the class. Make sure to activate the push notifications! You'll have to be quick to get the free spot!

HOW IS THE CANCELLATION POLICY?

We want to make sure everyone gets the best experience. Just like the motto “the more, the merrier” the vibe will be better the fuller the class is, because we can motivate each other! Please cancel at least 12 hours before the class starts to get your credit back. If you cancel later we unfortunately cannot refund your credit.